I. Introduction

Welcome to the Onigiri Loyalty Platform! This guide will walk you through creating a stamp card, a powerful tool for enhancing customer loyalty and engagement. Loyalty programs are vital for small businesses, encouraging repeat visits and fostering a strong relationship with customers.

For example, Starbucks uses a loyalty program where customers earn stars for every purchase, which can be redeemed for free drinks. Similarly, you can create a stamp card to reward your customers for their loyalty.

II. Features of the Onigiri Loyalty Platform

Before we dive into the creation process, let’s explore some key features of the Onigiri Loyalty Platform:

Diverse Card Options: Choose from seven types of loyalty mechanics, including stamp cards and discount cards, with 111 ready-made templates for various business types.
Customizable Settings: Set expiration dates for cards and customize customer sign-up forms.
Geo-location Capabilities: Send geo-located push notifications to customers within 100 meters of your locations.
Promotional Tools: Create UTM links to track marketing performance and set up welcome stamps.
Referral Program: Utilize a built-in referral program to attract new customers with customizable rewards.
Design Customization: Personalize your card with logos, colors, and images.
Transactional Notifications: Automate push notifications for stamp collection and rewards, including images for better engagement.
Active Links and Feedback Integration: Add 10 links for customer interaction and feedback.
Terms of Use and Business Information: Include links to your terms and conditions and business contact information on the card.
Easy Activation and Management: Create, preview, and activate cards easily, with an option to issue a sample of 10 cards before full activation.

III. Benefits of Using the Onigiri Loyalty Platform

Using the Onigiri Loyalty Platform can lead to:

Increased Customer Retention: Encourage repeat business with stamp lifetime features.
Enhanced Customer Engagement: Connect effectively with customers through personalized designs and notifications.
Flexible Marketing Strategies: Tailor loyalty programs to meet specific business needs.
Cost-Effective Customer Acquisition: Attract new customers through a low-cost referral program.
Improved Customer Experience: Provide a seamless experience with customizable forms and notifications.

IV. Step-by-Step Instructions for Creating a Stamp Card

Follow these steps to create your stamp card:

1. Log into the Dashboard

Go to the Onigiri Loyalty Platform website and enter your login credentials to access the dashboard.

2. Navigate to the Card Section

From the left-side menu, click on the Card section to begin creating your stamp card.

3. Create a New Card

Click on Create New Card. You can start with a ready-made template or create a card from scratch.

4. Select Loyalty Mechanics

Choose the Stamp Card option from the list of loyalty mechanics.

5. Configure Card Settings

Set the primary language for your card.
Define the expiration date for the card and the lifetime of each stamp (e.g., stamps expire after 6 months).

6. Add Business Locations

If you have a different store branch, input locations where customers can earn stamps. This is essential for geo-located notifications.

7. Design the Card Form

Customize the customer sign-up form by adding required and unique fields (e.g., email, phone number).

8. Create UTM Links

Set up UTM links to track the effectiveness of your marketing channels (e.g., social media, email campaigns).

9. Design the Card

Upload your business logo and any images you want to include.
Choose colors for the card elements to align with your brand.

10. Add Active Links and Feedback Options

Include active links (e.g., website, social media) and feedback links to gather customer reviews.

11. Activate the Referral Program

Click the “Activate” button to make your referral program live for customers.

12. Review Terms of Use and Business Information

Ensure that your terms and conditions and business contact information are clearly stated on the card.

13. Preview and Activate the Card

Click on Preview to review your card design and settings. Make any necessary adjustments.
Once satisfied, click Activate to make the card available to customers.
IMPORTANT: IT IS CRUCIAL TO ACTIVATE THE CARD, as failure will result in integration errors, even if it appears to function correctly. Always use activated cards for your business operations. Please note that once a card is activated, it cannot be modified. If changes are necessary, you must create a new card or duplicate the existing one for modifications.

14. Download Promotional Material

Download a PDF containing your promotion details and a QR code for easy printing and distribution.

15. Set Up Notifications

Configure automated push notifications to inform customers about their stamp collection and available rewards.

Congratulations! You have successfully created a stamp card using the Onigiri Loyalty Platform. This process not only enhances customer engagement but also fosters loyalty, ensuring your business thrives.

By utilizing the Onigiri Loyalty Platform, you can implement effective loyalty strategies that benefit both your business and your customers. Start leveraging this powerful tool today!