Effective Date: [2023/7/20]
This comprehensive Privacy Policy outlines our commitment to protecting your personal information when you use Onigiri Suki Card’s websites, loyalty program services, and related applications (collectively, our “Services”). This document details how your information is collected, used, disclosed, and safeguarded by Suki Card (“we,” “our,” or “us”). Please review this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
Introduction and Overview
Suki Card is operated by Onigiri Marketing Campaign Services, which acts as the data controller for the information collected through our Services. By accessing and using our Services, you acknowledge that you have read and understood this Privacy Policy. We may update this Privacy Policy periodically, and we will notify you of any significant changes by updating the effective date at the bottom of this policy and, when appropriate, providing additional notice through our website or direct communication.
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.
Information Collection
We collect several types of information to provide and improve our Services. The types of personal information we collect depend on how you interact with us.
Information You Provide Directly
When you create an account, participate in our loyalty program, make purchases, or otherwise engage with our Services, we collect information you provide directly to us, including:
Personal identification information (name, email address, phone number)
Contact information (billing address, shipping address)
Payment information (credit card details, payment method preferences)
Account credentials (username, password)
Profile information (profile picture, preferences, interests)
Communication content (when you contact customer support or communicate with us)
Transaction data (purchase history, order details, shipping information)
Any other information you choose to provide
Payment information is processed by our third-party payment processors (Stripe and PayPal) according to their respective privacy policies, which can be found at https://stripe.com/privacy and https://www.paypal.com/privacy.
Information Collected Automatically
When you access or use our Services, we automatically collect certain information about your device and usage, including:
Device Information: browser type, operating system, device type, IP address, and other technical information
Log Data: access times, pages viewed, referring websites, and browsing patterns
Location Information: general location based on IP address
Cookies and Similar Technologies: data collected through cookies, web beacons, pixels, and similar technologies
Our cookies and tracking technologies collect information about how you navigate and interact with our Services. For more detailed information about our use of cookies and how to manage your preferences, please visit our Cookie Policy at https://onigiri.ph/cookies-policy.
Information From Third Parties
We may receive information about you from third parties, including:
Social media platforms when you connect your account
Business partners with whom we offer co-branded services
Marketing and analytics providers
Other sources when you give permission for data sharing
Use of Information
We use the information we collect for various purposes, including to:
Create and manage your Suki Card account
Process your transactions and loyalty program activities
Provide, maintain, and improve our Services
Personalize your experience and deliver relevant content
Send transaction confirmations, program updates, and service-related messages
Communicate with you about products, services, offers, and promotions
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect the rights, property, and safety of Suki Card and others
Comply with legal obligations and enforce our terms
Develop new features and services based on user preferences
Enhance security and risk assessment procedures
Respond to customer service inquiries and support requests
Consider you for potential employment if you submit an application
Lawful Basis for Processing Your Information
We process your personal information based on one or more of the following legal grounds:
Fulfillment of our contractual obligations to you when you sign up for our Services or make purchases
Your consent, which you can withdraw at any time
Compliance with legal obligations to which we are subject
Our legitimate interests in providing and improving our Services, protecting our legal rights, and pursuing business objectives
Sharing of Information
We may share your personal information in the following circumstances:
Service Providers
We share information with vendors, consultants, and service providers who need access to such information to provide services on our behalf, such as:
Payment processors (Stripe, PayPal)
Cloud hosting providers
Analytics services (Google Analytics)
Marketing and advertising partners (Facebook, Google Ads)
Customer support services
Fraud prevention and security services
Business Transfers
If Suki Card is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency). We may also share information when we believe disclosure is necessary to protect our rights, prevent fraud, enforce our policies, or protect the safety of our users or others.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Aggregated or De-identified Data
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.
Third-Party Services and Platforms
Our Services may contain links to other websites or services that are not owned or controlled by Suki Card. We use various third-party services to support our operations:
Tilda for our online store (https://tilda.cc/privacy/)
Google Analytics for usage analytics (https://www.google.com/intl/en/policies/privacy/)
Facebook Pixel for advertising optimization (https://developers.facebook.com/docs/facebook-pixel/implementation/gdpr/)
We may allow you to sign up and log in using your Google account or other social media accounts. If you choose this option, these platforms will ask your permission to share certain information with us, which may include your name, email address, profile picture, and other details according to their privacy policies.
We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party services you access.
Behavioral Advertising and Your Choices
We and our advertising partners may use your information to deliver relevant advertisements to you. These partners may collect information about your online activities over time and across different websites when you use our Services.
You can opt out of targeted advertising through the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Digital Advertising Alliance: http://optout.aboutads.info/
We do not alter our data collection and use practices when we detect Do Not Track signals from your browser.
Data Security
We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure facilities.
However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems. We encourage you to take steps to protect your personal information, such as keeping your account credentials confidential and logging out of your account after use.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:
The length of time needed to provide our Services
Legal obligations we must comply with
Applicable statute of limitations
Ongoing or potential disputes
Our legitimate business interests
When you delete your account, we may retain certain information to prevent fraud, assist with investigations, resolve disputes, analyze usage patterns, or comply with legal requirements.
International Data Transfers
Suki Card is based in the Philippines. By using our Services, you acknowledge that your information will be transferred to and processed in countries where data protection laws may differ from those in your country of residence, including the United States and other countries where we or our service providers operate.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards for transfers of your personal information, such as standard contractual clauses approved by the relevant authorities.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
For Users Globally
Access and Update: You can access and update certain information through your account settings or by contacting us
Communication Preferences: You can opt out of marketing communications by following the unsubscribe instructions in any marketing email we send
Cookies: You can manage cookies through your browser settings
Device Permissions: You can control permissions (such as location) through your device settings
For Users in the European Economic Area, United Kingdom, and Other Regions
You may have the right to:
Access: Request a copy of your personal information
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal information in certain circumstances
Restriction: Request that we restrict processing of your information
Data Portability: Receive your information in a structured, commonly used format
Objection: Object to processing based on legitimate interests or for direct marketing
Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at excelsis@onigiri.ph. We will respond to your request within the timeframe required by applicable law. There may be certain situations where we cannot fulfill your request, such as when we have a legal obligation to retain data or need the data to protect our legal rights.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Services. When we make material changes, we will notify you by updating the effective date and, in some cases, providing additional notice (such as a banner on our website or an email notification).
We encourage you to review this Privacy Policy whenever you access our Services to stay informed about our information practices.
Contact Us
If you have questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at:
Email: excelsis@onigiri.ph
Onigiri Marketing Campaign Services
Balangasan Street, Onigiri Building
Philippines
Your privacy is important to us. We are committed to being transparent about our data practices and providing you with meaningful control over your information. Thank you for trusting Suki Card with your personal data.
Effective Date: December 20, 2022
Last Updated: March 20, 2025
