Effective Date: [2023/7/20]

Last Updated: [September 27, 2024]

This comprehensive Privacy Policy outlines our commitment to protecting your personal information when you use Suki Card’s websites, loyalty program services, and related applications (collectively, our “Services”). This document details how your information is collected, used, disclosed, and safeguarded by Suki Card (“we,” “our,” or “us”). Please review this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

Introduction and Overview

Suki Card is operated by Onigiri Marketing Campaign Services, which acts as the data controller for the information collected through our Services. By accessing and using our Services, you acknowledge that you have read and understood this Privacy Policy. We may update this Privacy Policy periodically, and we will notify you of any significant changes by updating the effective date at the bottom of this policy and, when appropriate, providing additional notice through our website or direct communication.

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.

Information Collection

We collect several types of information to provide and improve our Services. The types of personal information we collect depend on how you interact with us.

Information You Provide Directly

When you create an account, participate in our loyalty program, make purchases, or otherwise engage with our Services, we collect information you provide directly to us, including:

Payment information is processed by our third-party payment processors (Stripe and PayPal) according to their respective privacy policies, which can be found at https://stripe.com/privacy and https://www.paypal.com/privacy.

Information Collected Automatically

When you access or use our Services, we automatically collect certain information about your device and usage, including:

Information From Third Parties

We may receive information about you from third parties, including:

Use of Information

We use the information we collect for various purposes, including to:

Lawful Basis for Processing Your Information

We process your personal information based on one or more of the following legal grounds:

Sharing of Information

We may share your personal information in the following circumstances:

Service Providers

We share information with vendors, consultants, and service providers who need access to such information to provide services on our behalf, such as:

Business Transfers

If Suki Card is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency). We may also share information when we believe disclosure is necessary to protect our rights, prevent fraud, enforce our policies, or protect the safety of our users or others.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

Third-Party Services and Platforms

Our Services may contain links to other websites or services that are not owned or controlled by Suki Card. We use various third-party services to support our operations:

Behavioral Advertising and Your Choices

We and our advertising partners may use your information to deliver relevant advertisements to you. These partners may collect information about your online activities over time and across different websites when you use our Services.

You can opt out of targeted advertising through the following links:

Data Security

We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure facilities.

However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems. We encourage you to take steps to protect your personal information, such as keeping your account credentials confidential and logging out of your account after use.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

International Data Transfers

Suki Card is based in the Philippines. By using our Services, you acknowledge that your information will be transferred to and processed in countries where data protection laws may differ from those in your country of residence, including the United States and other countries where we or our service providers operate.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we implement appropriate safeguards for transfers of your personal information, such as standard contractual clauses approved by the relevant authorities.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

For Users Globally

For Users in the European Economic Area, the United Kingdom, and Other Regions

You may have the right to:

To exercise these rights, please contact us at [email protected] (updated support email) or [email protected]. We will respond to your request within the timeframe required by applicable law. There may be certain situations where we cannot fulfill your request, such as when we have a legal obligation to retain data or need the data to protect our legal rights.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Services. When we make material changes, we will notify you by updating the effective date and, in some cases, providing additional notice (such as a banner on our website or an email notification).

We encourage you to review this Privacy Policy whenever you access our Services to stay informed about our information practices.

Contact Us

If you have questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at:

Effective Date: July 20, 2023

Last Updated: [Current Date, e.g., April 25, 2024]


Key Changes Made:

  1. Twilio Integration:
    • Added “Proof of consent (opt-in) collected for SMS communications” at the very top.
    • In “Information You Provide Directly,” added a bullet point on “SMS Opt-in Consent.”
    • In “Use of Information,” added a bullet point on “Send SMS notifications, alerts, and marketing messages, where you have provided consent.”
    • In “Sharing of Information > Service Providers,” added “SMS communication providers (Twilio, for sending transactional and marketing SMS messages on our behalf).”
    • In “Third-Party Services and Platforms,” added “Twilio for SMS messaging services (https://www.twilio.com/legal/privacy).”
    • In “Behavioral Advertising and Your Choices,” added a specific section on “SMS Communications” with opt-out instructions (reply “STOP”).
    • In “Your Rights and Choices > For Users in the European Economic Area…,” added a mention of SMS Opt-out.
  2. Brand Consistency: Replaced “Onigiri Suki Card” with “Suki Card” throughout for clarity and consistency with your new branding. The parent company “Onigiri Marketing Campaign Services” remains.
  3. Cookie Policy Link: Updated https://onigiri.ph/cookies-policy
  4. Support Email: Updated the primary support email to [email protected] in the “Your Rights and Choices” and “Contact Us” sections, while keeping [email protected] as an alternative for legacy or internal reference.
  5. Effective Date: Added a “Last Updated” date at the very top and bottom to reflect these changes.


Contact Us

If you have questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Onigiri Marketing Campaign Services
Balangasan Street, Onigiri Building
Philippines

Your privacy is important to us. We are committed to being transparent about our data practices and providing you with meaningful control over your information. Thank you for trusting Suki Card with your personal data.

Effective Date: December 20, 2022
Last Updated: September 27, 2025