I. Introduction

Welcome to the Onigiri Loyalty Platform! This guide will help you set up a coupon card, a valuable tool for attracting new customers and enhancing business growth. Coupon cards can provide incentives like discounts or free items, encouraging customers to return.

For example, you might offer a coupon for a free coffee after a certain number of purchases or a discount on their next visit.

II. Features of the Coupon Card

The Onigiri Loyalty Platform offers several features for your coupon card:

Diverse Card Options: Choose from multiple card types, including coupon and stamp cards, with access to 111 ready-made templates tailored for various business niches.
Customizable Settings: Set coupon expiration dates and customize customer sign-up forms to suit your needs.
Geo-location Capabilities: Send geo-located push notifications to customers nearby, enhancing engagement.
Promotional Tools: Create UTM links to track marketing effectiveness and set up welcome stamps for new customers.
Referral Program: Utilize a built-in system to encourage customer referrals with customizable rewards.
Design Customization: Personalize your card with logos, colors, and images to reflect your brand.
Transactional Notifications: Automate push notifications for coupon redemption and rewards.
Active Links and Feedback Integration: Include up to 10 active links for customer interaction and feedback.
Terms of Use and Business Information: Clearly state your business contact information and promotional terms on the card.
Easy Activation and Management: Simplified process for creating, previewing, and activating cards.

III. Benefits of Using the Coupon Card

Using the coupon card can lead to:

Increased Customer Retention: Encourage repeat visits through effective loyalty strategies.
Enhanced Customer Engagement: Connect with customers through personalized designs and notifications.
Flexible Marketing Strategies: Tailor loyalty programs to meet specific business needs.
Cost-Effective Customer Acquisition: Attract new customers through a low-cost referral program.
Improved Customer Experience: Provide a seamless experience with customizable forms and notifications.

IV. The Connection Between Coupon Cards and Stamp Cards

Coupon cards can be converted into stamp cards upon redemption. For instance, a customer might receive a coupon for a free item, which can lead to further rewards, fostering loyalty and encouraging repeat business.

V. Step-by-Step Instructions for Creating a Coupon Card

1. Log into the Dashboard

Go to the Onigiri Loyalty Platform website and enter your login credentials to access the dashboard.

2. Navigate to the Card Section

From the left-side menu, click on the Card section to begin creating your coupon card.

3. Create a New Card

Click on Create New Card. You can start with a ready-made template or create a card from scratch.

4. Select Loyalty Mechanics

Choose the Coupon Card option from the list of loyalty mechanics.

5. Configure Card Settings

Set the primary language for your card.

Define the expiration date for the coupon and any specific conditions (e.g., valid for 30 days).

6. Add Business Locations

Input locations where customers can redeem their coupons, essential for geo-located notifications.

7. Design the Card Form

Customize the customer sign-up form by adding required fields (e.g., email, phone number).

8. Create UTM Links

Set up UTM links to track the effectiveness of your marketing channels (e.g., social media and email campaigns).

9. Design the Card

Upload your business logo and any images you want to include.
Choose colors for the card elements that align with your brand.

10. Activate the Referral Program

Click the “Activate” button to make your referral program live for customers.

11. Add Active Links and Feedback Options

Include active links (e.g., website, social media) and feedback links to gather customer reviews.

12. Review Terms of Use and Business Information

Ensure that your terms and conditions and business contact information are clearly stated on the card.

13. Preview and Activate the Card

Click on Preview to review your card design and settings. Make any necessary adjustments.
Once satisfied, click Activate to make the card available to customers.
IMPORTANT: IT IS CRUCIAL TO ACTIVATE THE CARD, as failure will result in integration errors, even if it appears to function correctly. Always use activated cards for your business operations. Please note that once a card is activated, it cannot be modified. If changes are necessary, you must create a new card or duplicate the existing one for modifications.

14. Download Promotional Material

Download a PDF containing your promotion details and a QR code for easy printing and distribution.

15. Set Up Notifications

Configure automated push notifications to inform customers about their coupon usage and available rewards.

Congratulations! You have successfully created a coupon card using the Onigiri Loyalty Platform. This process enhances customer engagement and fosters loyalty, ensuring your business thrives. Start leveraging this powerful tool today to enhance your marketing strategies and attract new customers.